What are your office hours?
9 – 5
Onsite visit by appointment
Where are you located?
We are located at 3870 Mallow Road, Suite 200, Colorado Springs, Colorado 80907
Same building southwest corner of Star Gymnastic.
How do I request a quote?
You may request a quote by phone, email or by using our online Wishlist feature. All quotes are free with no obligation.
How soon should I reserve my items?
We recommend reserving items as soon as you can with a minimum 7 days before needing them.
How late can I adjust my order?
Up until 48 hours of delivery date your order can be adjusted if adding more inventory is needed. At HSC, there may be a restocking fee for removing inventory from your order.
What is the time period of a rental?
Rentals are on a 30 day time frame. If a home sells after the 1st 30 day period we reserve the right to pro rate the consecutive month and destage before the 2nd 30 days are completed with the contractual agent’s approval.
Payments & Pricing
Payments
- We accept checks, and all major credit cards, including Visa, American Express, and MasterCard
- Payment for Stage is due at the final acceptance of the contract
- We require a current credit card on file for renewals and damages
- Renewal Payments are due the day of renewal unless different arrangements are made prior to Due Date
- Late Payments are subject to a 5% late fee; Late Payment are defined as any payments not made on, or before, due date, excepting a previous agreement.
Extensions
- Need to extend your furniture rental contract? No problem. We offer affordable extensions.
- Lease extensions that are less than a month are calculated on a daily basis of 1/30th of the monthly lease amount plus 10%
Late De-Stage Fees
- We require Two Business Day notice for De-Stages.
- Expedited De-Stages may be subject to fees starting at $150
- De-Stages completed after due date, whether due to unavailability of stager or homeowner, is subject to a Past Due daily lease rate calculated at 1/30th of the monthly renewal plus 20%
Client Responsibility
- Furniture is for display purposes only
- Home Stagers Choice Delivery Team must have easy/reasonable access to property to be Staged, i.e. no driveways under construction, mud paths, etc.. This is for the safety of our employees, up to the discretion of Delivery Team
- The Client takes full responsibility for merchandise once the Delivery Ticket is signed, and may be held financially responsible for (up to) the retail value disclosed on the Delivery Ticket for any piece(s) damaged, including in Occupied Stages.
- Occupied stages must be disclosed at time of estimate. Failure to do so may incur up to 15% mark-up on stage. This fee is to cover light cleaning and touch-ups, however furniture in Occupied Stages is for display use only, and Client is still responsible for any damages to furniture.
- Outdoor furniture is to be used in covered areas only
- If Client requests outdoor furniture be placed by Home Stagers Choice representative, or places the furniture themselves, in an unprotected area, they are responsible for all damages, to include but not limited to: Water damages, Staining, Fading, etc.
Other Fees
- Restocking Fee: Pieces sent back from a stage may be subject to a Restocking Fee of 25%
- Late Cancellation: Any Stages/De-Stages canceled/postponed after 12 p.m. noon the day before the Stage may be subject to a $50 Late Cancellation Fee.
- Lockout / Trip Fee:
- If Delivery Team is not able to gain access to a De-Stage there will be a $50 Trip Fee.
- If Delivery Team is not able to gain access to a scheduled Stage, the booking may be subject to a $50 Trip Fee, plus Restocking Fee on the entire order.
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